Housekeeping Night Cleaner

Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.

Responsibilities:

To ensure that all lobby space is cleaned and maintained to Loews Hotels standards and all guests are welcomed in a friendly and courteous manner. Responsibilities include cleaning and maintaining public areas and Back of the House team member areas to Loews Hotels standards, including floor care of the above-mentioned areas.

Job Specifics:

• Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department.

• Applies excellent guest relations skills when interacting with guests.

• Consistently maintains a positive attitude that ensures the best guest experience.

• Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect.

• Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business.

• Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities.

• Performs all duties in a timely and professional manner.

• Applies teamwork skills at all times.

• Gives recognition to repeat guests.

• Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows.

• Cleans and dusts lobby areas.

• Cleans and restocks all assigned restrooms.

• Removes trash from all assigned areas.

• Turns lost and found items into security in accordance with hotel standards.

• Cleans and sanitizes assigned public and back of the house areas.

• Assists with general cleaning of guestrooms.

• Assist with any guest request.

• Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners.

• Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces.

• Transfers and stocks all supplies from receiving as directed.

• Ensures that the Housekeeping storeroom is neat, organized, and secure.

• Properly uses and maintains equipment and supplies.

• Maintains excellent condition of grounds, floors, carpets, etc.

• Cleans ashtrays and ash urns.

• Cleans elevator foyers.

• Cleans elevator doors.

• Cleans elevator tracks.

• Washes doors.

• Cleans windows.

• Cleans and mops stairwells.

• Cleans handrails.

• Sweeps and mops hallways.

• Wax and buff floors.

• Cleans sports on walls.

• Cleans spots on carpets.

• Cleans offices as scheduled.

• Cleans Front Desk and back-office area.

• Cleans back of the house windows as needed.

• Attends all department meetings as scheduled.

• Fills room attendant bottles with chemicals according to department guidelines.

• Cleans service landings.

• Completes in a timely manner all daily cleaning items for the specific public area assigned.

• Takes trash to the compactor at the end of the day.

• Performs as Restroom Attendant for special events, when required.

• Performs as Room Attendant if required, on an emergency basis.

• Demonstrates ability to provide coverage in related departments as directed.

• Special projects and other duties as assigned.

General

• Promotes and applies teamwork skills at all times.

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.

• Is polite, friendly, and helpful to guests, management and fellow employees.

• Executes emergency procedures in accordance with hotel standards.

• Complies with required safety regulations and procedures.

• Attends appropriate hotel meetings and training sessions.

• Maintains cleanliness and excellent condition of equipment and work area.

• Complies with hotel standards, policies and rules.

• Recycles whenever possible.

• Remains current with hotel information and changes.

• Complies with hotel uniform and grooming standards.

Qualifications:

• Basic English language skills.

• Able to push, stand, stoop, bend d lift items weighing up to 25 pounds repetitively during entire shift.

• Able to work a flexible schedule, including weekends and holidays.

• Reliable transportation.

The wage for this position is $27.54.