F&B Outlet Supervisor

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city's most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you!

Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Holidays and Vacation after 6 months of employment, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Free onsite parking and discounted bus passes
• Complimentary meals
• Community volunteer opportunities
• Team Member Hotel Rates, other discounts, perks and more

Job Specifics

• Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
• Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
• Supervise service of guests, being watchful of signals from guests in need of service
• Assist Team Leader to establish and monitor side work duty completion.
• Maintain bank to SOP, keep it balanced and secure at all times.
• Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
• Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist Team Leader in conducting menu classes and taste panels
• Assist Team Leader in conducting month end inventory count and recording.
• Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
• Reports unsafe working conditions
• Ensure proper handling of guest checks and cash transactions
• Intercedes and/or fills in for Team Members should need occur
• Proficient in Excel, Word and Power Point
• Excellent organizational skills

Qualifications

• Food & Beverage knowledge required, Supervisory experience in a F&B setting, preferred
• Excellent communications skills, written and verbal
• Strong organizational skills
• Able to make decisions on imperfect information
• Knowledge of Microsoft Office preferred
• TABC permit, or ability to obtain TABC permit
• ServSafe Food Handlers certificate, or ability to obtain ServSafe Food Handlers certificate