Housekeeping Manager

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Title: Housekeeping Manager

Reports To: Director of Housekeeping

Who are we: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.

What We Offer:

• This is a bonus eligible position
• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For: We are seeking an organized and proactive Housekeeping Manager to oversee the smooth, efficient, and cost-effective operations of our Housekeeping Department at Loews Ventana Canyon Resort. You will be responsible for labor management, inventory control, and fostering a positive and supportive work environment for our team. If you thrive in a fast-paced environment and have a passion for maintaining the highest standards of cleanliness and guest satisfaction, we'd love for you to join our team.

Who You Are:

• Strong leader with organizational and management skills.
• Passionate about hospitality and guest service.
• Detail-oriented, experienced in housekeeping operations.
• Effective communicator, working well with other departments.
• Proactive problem-solver, adaptable to changing needs.

What You Will Do:

• Manage housekeeping operations, including staffing, inventory, and training.
• Prepare daily work schedules to meet occupancy needs.
• Inspect hotel cleanliness, coordinating maintenance as needed.
• Work closely with Front Office, Guest Services, and Engineering.
• Oversee housekeeping personnel, providing coaching and training.
• Attend meetings and coordinate with other departments.
• Monitor room turnovers and assist on guest floors when needed.
• Train staff on OSHA regulations and safety compliance.
• Coordinate with other departments to maintain overall cleanliness.
• Manage special assignments for major events and lobby cleaning.
• Keep inventory well-stocked and manage storerooms.
• Address guest complaints and conduct performance evaluations.
• Maintain compliance with hotel standards and policies.

Your Experience Includes:

• Experience managing housekeeping in a high-volume hotel or resort.
• Strong leadership, team building, and positive work culture focus.
• Ability to manage schedules, inventory, and lead a large team.
• Excellent communication skills across hotel departments.
• Knowledge of OSHA regulations and effective staff training.

Who You'll Lead: You will lead the Housekeeping Rooms personnel, ensuring all team members are trained and motivated. You will work closely with Guest Services, Front Office, and Engineering to maintain guest satisfaction.