F&B Supervisor

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the citys skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.

Job Specifics

Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist Team Leader to establish and monitor side work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist Team Leader in conducting menu classes and taste panels
Assist Team Leader in conducting month end inventory count and recording.
Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
Reports unsafe working conditions
Ensure proper handling of guest checks and cash transactions
Intercedes and/or fills in for Team Members should need occur
Proficient in Excel, Word and Power Point
Excellent organizational skills

Qualifications