Chief Engineer
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.
Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
About Universal Endless Summer Resort Dockside Inn and Suites
Join the team at this hotel inspired by the sand, the sea and breathtaking sunsets.
This position supports the Director of Engineering in maintaining the property assets to the highest level by providing direction and supervision to the staff, monitoring various aspects of the day to day operations, preparing reports related to department operations, assisting in staffing, training, evaluating performance and monitoring all PM programs for property.
Essential Functions and Responsibilities
- Maintains engineering department staffing levels so as to provide for optimal performance
- Establishes daily work assignments, and directs flow of same to completion
- Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
- Assists all department heads in handling any unusual maintenance related guest complaints
- Ensures completion to standard of all required preventive maintenance operations
- Assists engineers in diagnosis of problems related to equipment malfunction
- Coordinate all training programs for department personnel
- Provides supervision/support to all Engineering department staff on a daily basis
- Ensures maintenance shop adherence to cleanliness and safety standards
- Maintains storeroom and maintenance shop inventories
- Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel
- Assist Director of Engineering in monitoring energy consumption, maintaining equipment and supply inventories
- Assists Dispatcher in communicating Maintenance Request needs to engineers as needed
- Assists Director of Engineering in the preparation of ADA compliance checklist
- Assists Dispatcher in communicating Maintenance Request needs to engineers as needed
- Administers; key control system, tool control procedures, credit card control
- Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information
- Performs periodic inspections of all property assets to ensure maintenance to standard
- Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
- Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
- Develops/approves all departmental budgets, forecasts and schedules
- Establishes and ensures adherence to all department and Loews Hotels guidelines, policies and procedures
- Reviews/Maintains daily payroll report/records maintaining labor cost within established budgetary guidelines
- Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
- Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
- Other duties as assigned
General
- Promotes applies teamwork skill at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Attends appropriate hotel meetings and training sessions
- Complies with required safety regulations and procedures
- Complies with hotel and department standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- Maintains cleanliness and excellent condition of equipment and work area
- Executes emergency procedures in accordance with hotel standards
Qualifications
- Three to five years as an Assistant Chief or Chief Engineer in a Hospitality environment
- Working knowledge of Electrical, Plumbing, HVAC, Refrigeration and Life Safety, Energy Management operating systems
- Ability to read and interpret architectural/ blue-line drawings
- Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems
- Effective management, leadership, organizational and communication skills
- Knowledge of computer based management systems such as: Espresso, Wintrack and Opera
- Knowledge of computer based energy management systems such as: Trane Summitt
- Ability to work flexible schedule to inlude weekends and holidays
- Ability to work on ladders and lift 50 lbs
- Ability to walk property as needed as well as use golf carts or vehicles