Meetings & Events Coordinator
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.
What Were Looking For:Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.
Who You Are:
· Excellent communicator with an ability to adapt to the communication styles of others
· A highly motivated self-starter seeking an opportunity to learn and grow
· A service professional with a passion for hospitality
What Youll Be Doing:
· Provide administrative support to department managers as assigned
· Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
· Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEOs)
· Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
· Answer phones and respond to client facing email correspondence
· Review resumes and BEOs in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Managers assistance
· Prepares site visit and planning visit packets
· Respond to external and internal requests, emails, or other needs in managers absence
· Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
· Coordinate internal meetings
· Provide onsite event support as needed and determined by Director of Meetings & Events
· Compile property specific reports or data sets and disseminate as needed
· Other duties as assigned
Your Experience Includes:
· 1 Year of Hospitality Experience
· Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
· Knowledge of Hotel Operational Systems, such as Delphi, preferred
· Able to work a flexible schedule, including weekends and holidays
What We Offer:
· Competitive health & wellness benefits, 401(K) & company match
· Paid Sick Days, Vacation, and Holidays
· Training & Development opportunities, career growth
· Tuition Reimbursement
· Employee Hotel Rates
· Other discounts and more
Reports to: Director of Meetings & Events