Group & Events Coordinator

Rising to 44 stories and designed by awardwinning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Torontos Entertainment District. Creative souls, welcome home.

What Were Looking For:Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Who You Are:

• Dedicated to the details and the deadlines, always looking to dot every i and cross every t in a timely manner

• Excellent communicator with an ability to adapt to the communication styles of others

• A highly motivated self-starter seeking an opportunity to learn and grow

• A service professional with a passion for hospitality

What Youll Be Doing:

• Provide administrative support to department managers as assigned

• Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.

• Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEOs)

• Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes

• Answer phones and respond to client facing email correspondence

• Review resumes and BEOs in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Managers assistance

• Prepares site visit and planning visit packets

• Respond to external and internal requests, emails, or other needs in managers absence

• Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery

• Coordinate internal meetings

• Provide onsite event support as needed and determined by Director of Sales & Marketing

• Compile property specific reports or data sets and disseminate as needed

• Other duties as assigned

Your Experience Includes:

• 1 Year of Hospitality Experience

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)

• Knowledge of Hotel Operational Systems, such as Delphi, preferred

• Able to work a flexible schedule, including weekends and holidays

What We Offer:

• Competitive health & wellness benefits

• Paid Sick Days, Vacation, and Holidays

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Employee Hotel Rates

• Other discounts and more

Reports to: Director of Sales & Marketing